Crawley Car Hire Privacy Policy

Data Collection Practices

We gather and manage various types of personal data.

How We Utilize Your Data

Your personal information is utilized for these purposes:

• Service Delivery (Contract Execution):
  • We handle the processing and management of your vehicle rental bookings and agreements in Crawley. This includes verifying your identity and confirming that you meet our rental criteria. We facilitate the vehicle collection and return procedures, ensuring a smooth experience. Payment processing, along with managing deposits and any additional charges, is also part of our service.
• Customer Engagement (Legitimate Interest/Contract Fulfillment):
  • Delivering booking confirmations, rental updates, and essential information. Addressing your questions and offering dedicated customer support. Informing you about any updates to our services or policies.
• Marketing Preferences and Data Use in Crawley:
  • We will send you promotional offers, newsletters, and service updates based on your preferences or our legitimate interests. You can unsubscribe at any time.
• Service Enhancement for Crawley Car Hire:
  • Evaluating website performance to enhance user satisfaction and operational efficiency. Conducting assessments to improve our vehicle offerings and customer services.
• Compliance with Local Regulations in Crawley:
  • Meeting legal, regulatory, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Information With Us

• Local Service Providers in Crawley: Third-party partners assist us in providing our services, including payment processors, IT support, and maintenance teams. These partners are contractually required to safeguard your information.

We do not share your personal information with third parties.

Data Protection in Crawley

We employ effective technical and organizational safeguards to protect your personal data from unauthorized access, modification, disclosure, or destruction. These measures include data encryption, strict access controls, secure server technologies, and routine security evaluations. Nonetheless, no method of electronic transmission or data storage is entirely immune to security risks.

Data Storage Policy

We retain your personal information only as long as necessary to achieve the purposes for which it was collected, including compliance with legal and reporting obligations. The duration for which we keep your data varies based on its nature and the specific context of its use in Crawley.

Your Rights in Crawley

Your Data Protection Rights in Crawley

• Accessing Your Information Rights: Obtain a copy of your personal information records.

Contact Us to Exercise Your Rights

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your experience while browsing, assess site traffic, and customize content relevant to you. Users can adjust their cookie settings directly through their browser to control their preferences.

8. Policy Changes

We may revise this Privacy Policy from time to time to align with our operational practices or legal updates. Any changes will be reflected on this page, along with the new "Last Updated" date. We recommend regularly reviewing this policy to stay informed about how your information is handled.

9. Get in Touch

For inquiries regarding our Privacy Policy or data use, please contact us.